Refund Policy
Last updated: March 12, 2026.
How Refunds Are Reviewed
Refund requests are reviewed individually according to this Refund Policy and applicable law. Refunds are not automatic and must be verified before review. Contact us at support@kkaloo.com with the subject "Refund Request".
What to Include
The email address used at checkout, the date and amount of the charge, a receipt or screenshot showing the charge, and the last 4 digits of the card used. Please do not send your full card number, CVV, PIN or bank credentials.
When a Request May Be Declined
Where the service was accessible or used after purchase, where the subscription renewed according to the terms accepted at checkout, where the payment cannot be verified, or where there is evidence of abuse or repeated requests — except where a refund is required by applicable law.
Cancellation vs. Refund
Cancelling your subscription stops future billing but does not automatically initiate a refund. To request both, cancel and clearly ask for a refund with the payment details above.
Processing Time
Approved refunds are returned to the original payment method, typically within 5–10 business days depending on your bank or card issuer.
Contact
support@kkaloo.com — subject: "Refund Request"